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Delivery Lead

Delivery Lead

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More information about this job:

The Work We Do


Razorfish Technology Platforms is a full service eBusiness consulting firm, that excels in driving engaging commerce, content, customer experience, and managed services solutions for market leaders across a myriad of B2C and B2B industries.


We have experienced strategic rapid expansion since 2001. We owe our continued growth and success to a mix of the right people, the right methodology, and the right knowledge and experience.


Why Razorfish Technology Platforms?


We’re not here to punch the clock – no 9-5’ers needed!  We’re here to build something great; something that matters, and makes a difference in our clients’ business; something that changes our clients’ trajectory; and something that makes a difference in the world. 


Our colleagues tell us they joined Razorfish Technology Platforms for a variety of reasons. Here are some of them:

  • Experience Driven Commerce focus – it’s not just one of many things we do, it‘s our core competency.
  • Global clients – here’s your chance to travel the world! Want to go to Ft. Wayne, IN, Burlington, VT, or maybe Switzerland, Germany, or Australia – all equally exciting right?
  • Complex and challenging work – end-to-end implementations that change our clients’ trajectory.
  • Technology Platform Training  (hybris and Adobe AEM)
    • hybris Bootcamp
    • Lunch and Learns
    • Guided hybris trails
    • Clients for Life program
    • Aggressive growth – 90% YOY 2013 and 2014
    • Remote work opportunities – spend the day in your PJ’s if you want!
    • Dedicated off-shore resources in China and India
    • Thought leaders in our space – our partners come to us for input
    • Crazy smart colleagues - mentorship from rock stars in the field
    • Multiple hybris and Adobe Go Lives
    • Entrepreneurial spirit and small company feel – we cultivate a culture where everyone has a voice, and chance to impact the future direction of the company.
    • Proven delivery methodology 

Set your own destiny with Razorfish Technology Platforms. We provide the right project experience and professional development opportunities to fast-track your career.

Job Description:

Job Purpose

The Delivery Lead (DL) is the delivery executive responsible for client program success for our most strategic clients.  As the most senior Delivery Executive on engagements, the Delivery Lead drives full client programs from pre-sales involvement through strategy, planning, implementation(s), and ongoing insight and operational services.


The Delivery Lead manages a portfolio of client programs in the $10-30M range (on average).  He/she uses extensive business transformation experience to ensure successful digital and platforms delivery initiatives with emphasis on Commerce.


The client initiatives and project teams are global in nature with project teams consisting of 15-70 per engagement.


The Delivery Lead role is a senior executive position within Razorfish, reporting to the head of Delivery leadership under the Managing Director.





Plan and Manage Delivery


  • DL is responsible for P&L of our client engagements
  • During the sales process, DL is responsible for strategic sell-in with Sales and other senior executives, including managing the overall project plan for gaps/risks and for providing feedback into SOW process to remove or document these potential issues. 
  • During delivery, DL is responsible for ensuring that the team has a solid and consistent understanding of expectations, deliverables and assumptions as stated in the SOW and that any deviations from planned scope are surfaced and dealt with.


Lead Delivery


  • DL leads the team (technology, business consulting, QA, Creative/UX, managed services) through the FoCUS methodology to ensure effective delivery
  • DL works with client and client partner to ensure high level of client satisfaction and account expansion vis-a-vis stellar delivery performance and consulting
  • DL proactively identifies areas of risk, provides immediate feedback, and establishes plans for bringing projects back into compliance.
  • Directs the reporting and project management activities of the project management team(s)




Brand Overview:

Razorfish was born digital — it’s in our DNA. Today, we use that lifeblood to transform business at the convergence of creativity, technology, and media. We build brand experiences that engage consumers wherever/whenever/however they live in the digital world. We’re at the top of our game. Last year, we were included on Advertising Age’s A-List for the second year in a row — a first for any digital agency. Forrester listed us as a “Business Transformer” in their Agency Report, and as a leader in their Mobile Wave. Gartner also named us a leader in their Agency Report. At our core are brilliant people, including the 2,500 Fish in our offices in Australia, Brazil, China, France, Germany, Japan, Singapore, the United Kingdom and the United States. If you’re interested in a career with us, consider this: LinkedIn ranked Razorfish the 15th most in-demand employer in the U.S. and the 31st worldwide. Speaking of rankings, we scored a perfect 100 percent on the Human Rights Campaign’s Corporate Equality Index. Now we want to hear from you.